At NAGGL, we prioritize the safety and security of our exhibitors and attendees. Unfortunately, scammers often target events like ours, falsely claiming to offer attendee mailing lists, housing deals, or other services. To help you stay vigilant, here’s everything you need to know about identifying and avoiding these scams.

Trusted Communications

• Only trust emails originating from @naggl.org.
• If you receive an email or call from a different domain, treat it with suspicion.

Mailing List Scams

• Be wary of communications offering to sell “NAGGL attendee lists.” These offers are completely fraudulent.
• NAGGL does not share attendee mailing or email lists. If approached with such an offer, do not provide any personal or payment information.
• Sponsors and Exhibitors will receive an attendee list 3 weeks prior to a NAGGL conference, from an official naggl.org email.

Housing & Event Services Scams

Scammers may pretend to be “official partners” offering services such as hotel reservations, exhibit booths, or meeting spaces. Here are the facts:

• Authorized Housing: Only hotels listed on the official NAGGL website and communicated via official NAGGL channels are valid.
• Registration & Booth Sales: All registrations are handled exclusively through NAGGL’s website.
• Exhibit Booth Services: Alliance Exposition is the exclusive provider of exhibitor services for NAGGL’s 2025 conferences. 

If an entity contacts you with offers for hotel bookings, exhibit space, or related services that you didn’t initiate — it’s most likely a scam.

What Is Phishing?

Phishing is when scammers pose as trusted organizations to trick you into giving up personal or financial information. Be on the lookout for fraudulent emails that:

• Use NAGGL branding or logos impersonations;
• Offer deals on mailing lists or hotel bookings;
• Request payment details or personal information under false pretenses.

What to Do If You’re Targeted

If you receive a suspicious email, phone call, or message claiming to be from NAGGL or one of our partners, here’s how to respond:

1. 1. Gather Information: Write down the company name, email address, phone number, and any other details provided.
   2. Verify Legitimacy:  Contact NAGGL directly at [email protected] to confirm whether the communication is genuine.
   3. Report the Scam:  File a report with the Federal Trade Commission (FTC) to help stop these fraudulent practices.

How to File a Fraud Report with the Federal Trade Commission

1. 1. 1. Go to ReportFraud.ftc.gov
      2. Click “Report Now”
      3. For Question 1: “Is your report about any of these common problems?”
         Select “An Impersonator” (top left option)
      4. For Question 2: “Who were they pretending to be?”
         Select “Well-known or trusted business”
      5. Click “Continue”
      6. Add as much information as you have and submit your report.

As of April 1, 2024, the FTC’s new Impersonation Rule is in effect. This rule makes it easier to take enforcement action against scammers pretending to be trusted organizations. https://www.ftc.gov/news-events/news/press-releases/2024/04/ftc-announces-impersonation-rule-goes-effect-today