PATHWAYS

Pathways is NAGGL’s new role-based education framework built specifically for SBA 7(a) professionals. Whether you’re just getting started or leading a lending department, Pathways gives you a clear roadmap to build your skills, grow your confidence, and take the next step in your career.

Explore the Tracks

Mastery Tracks provide a full-spectrum understanding of the 7(a) lending process, while Specialty Tracks offer focused expertise in specific areas.

Member Orientation

This course provides a comprehensive overview of the benefits of your NAGGL membership. Whether you joined NAGGL for advocacy, education, or to make connections, we’re here to help you get the most out of your membership. Our on-demand, web-based member orientation gives you and your team a comprehensive overview of the top benefits available to you. In this self-paced course, you’ll explore everything from networking opportunities and exclusive events to valuable resources and ongoing support. Watch at your convenience and learn how to make the most of your NAGGL membership.

On the Agenda:

Welcome to NAGGL
Meet the Staff
Our Mission
Advocacy
Education
Membership Types and Benefits
Unlock Your Membership Experience
Getting Involved
Next Steps

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NAGGL Members Get Complimentary Access to this Course

Cornerstones: Intro to SBA, 7(a) and NAGGL

The Cornerstones course is an introductory program designed to welcome new members to the association while providing a foundational understanding of general lending principles, the role of the SBA, and NAGGL’s contributions to the industry. Ideal for those new to the lending sector, this course covers key lending terms, the distinctions between conventional and government guaranteed lending, and the SBA loan process. Participants will also gain insight into the SBA’s impact on small businesses and NAGGL’s vital role in the 7(a) lending community.

On the Agenda:

Introduction to Lending and Key Terms
Conventional Lending vs. SBA-Supported Lending
Overview of SBA Loan Programs and Processes
Understanding SBA’s Role in Small Business Financing
NAGGL’s Mission, History and Government Relations
Next Steps for Learning and Professional Development

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NAGGL Members Get Complimentary Access to this Course

Foundations of SBA 7(a) Lending

This course introduces the SBA 7(a) Loan Program, covering its core requirements and lender responsibilities for origination, underwriting, closing, servicing, and liquidation. Designed for new and current SBA lenders, this high-level overview provides a solid foundation in the workflow of a 7(a) loan from eligibility to liquidation

On the Agenda:

SBA Program Eligibility Requirements and Core Criteria
SBA Underwriting Standards and Process
Steps in SBA Loan Closing and Funding
Fundamentals of SBA Loan Servicing
Steps in Liquidating an SBA Loan

This high-level course serves as a launchpad for new professionals, providing a clear introduction to the lending industry, the SBA, and how to engage with NAGGL.

Prerequisite: This course is a prerequisite to Level 1 courses.

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Sustaining and Lender+ Members Get Complimentary Access to this Course

Level 1 Mastery (Coming Soon)

For individuals new to SBA 7(a) lending, building familiarity with key terms, processes, and program structure.

Understand the basic requirements for originating and servicing 7(a) loans
Build foundational knowledge of SBA processes, forms, and program structure

Prerequisite: Completion of Foundations Course

Level 2 Mastery (Coming Soon)

For those with working knowledge of 7(a) lending, ready to explore more complex scenarios and case studies.

Analyze and resolve challenging lending situations using real-world examples
Strengthen practical application of SBA policy across the loan lifecycle

Prerequisite: Completion of Applicable Level 1 Courses

Level 3 Mastery (Coming Soon)

For seasoned professionals managing strategic aspects of 7(a) lending, with an emphasis on high-complexity cases and decision-making.

Navigate very complex scenarios in origination, servicing, and liquidation
Apply strategic thinking to lending decisions and organizational processes

Prerequisite: Completion of Applicable Level 2 Courses

Level 4 Mastery (Coming Soon)

For expert-level practitioners offering deep technical insight and leading policy interpretation within the 7(a) community.

Engage in advanced policy discussions and interpret guidance at an expert level
Serve as a technical resource within your institution or the industry

Prerequisite: Completion of Applicable Level 3 Courses

Origination Specialist (Coming Soon)

Focuses on the early stages of the SBA 7(a) loan lifecycle, from borrower engagement to packaging and eligibility.

Understand borrower eligibility, loan structure, and program requirements
Build expertise in packaging compliant loan applications
Apply SBA origination policies to both standard and complex loan scenarios
Develop strategic approaches to screening and structuring loans

Underwriting Specialist (Coming Soon)

Covers financial analysis, credit risk assessment, and prudent decision-making based on SBA guidelines.

Analyze financial statements and assess repayment ability
Evaluate credit risk using SBA eligibility and underwriting standards
Navigate complex underwriting scenarios and layered risk profiles
Make strategic credit decisions aligned with SBA policy and prudent lending practices

Closing Specialist (Coming Soon)

Emphasizes documentation, compliance, and loan authorization processes to ensure a smooth and SBA-compliant closing.

Understand required documentation and SBA closing conditions
Ensure closing accuracy, completeness, and compliance with authorization
Resolve documentation challenges in complex closing scenarios
Apply strategic thinking to protect the guaranty and manage risk

Liquidation Specialist (Coming Soon)

Covers loan recovery strategies, guaranty purchase packages, litigation, and SBA reporting during the liquidation phase.

Understand the liquidation process and required SBA steps
Prepare complete and compliant Guaranty Purchase and Wrap-up Packages
Handle complex liquidation actions including litigation, CPCs, and OICs
Lead decision-making and policy interpretation in challenging liquidation cases

Servicing Specialist (Coming Soon)

Focuses on post-closing loan management, including monitoring, modifications, deferments, and ongoing borrower communication.

Understand routine and non-routine servicing actions
Apply SBA policy to real-world servicing requests and borrower needs
Manage high-risk servicing cases and identify early warning signs
Develop servicing strategies to mitigate risk and ensure program compliance

More about Pathways

When will more tracks be available?

Tracks will begin rolling out throughout 2025, with full implementation planned for 2026. Stay tuned for announcements as new tracks and courses are released.

Will courses in Pathways replace the Diploma Program?

Yes. The Legacy Diploma Program will sunset at the end of 2025, and all earned credits will carry over into Pathways starting in 2026.

How do I know which track is right for me?

Tracks are based on job function and level of experience. Use the track descriptions and level guidance to find the best fit, or reach out to NAGGL’s education team for personalized support.

Can I take courses outside my current role or level?

Yes! Pathways is designed to be flexible. While each track aligns with specific roles and levels, you’re welcome to take any course that fits your goals or interests. Some advanced courses may have prerequisites to ensure you’re set up for success, but otherwise, you can chart your own learning journey across tracks and levels.

Will I earn a certificate or badge?

Yes. Many courses offer certificates of completion that can be shared with your employer or added to your professional record. Digital badges that can be shared publicly are earned when you complete a full track.